SonicVibes & Inkonet Networks Email Outbound Mail Policy

SonicVibes & INKONET Networks is dedicated to an ongoing effort to protect you, the SonicVibes & INKONET Networks customer and the INKOSONIC network from: spam, e-mail viruses, and other unwanted e-mails. Therefore, we would like to make you aware of policies regarding the amount of outgoing e-mail that you can send per day from the INKONET Networks outbound e-mail servers. This limit will have no effect on web access or on the ability to download and read e-mail. This change is being made as an effort to reduce spam, increase the safety of the network, and better serve you.

Currently, a SonicVibes & INKONET Networks customers can send e-mail to 1,000 recipients per day per IP on the outbound e-mail servers. Once a user has reached the limit, their e-mail will be refused by the e-mail servers for the next 24 hours. Since the average user sends mail to less than 50 recipients per day, most customers will never be aware of the limit. However, many are surprised by the limit since they know they are not sending e-mail to more than 1,000 recipients per day. In many cases these customers have a virus on their computer which causes their computer to send spam. Typically, infected customers are unaware that their computer is being used in this way.

In the unlikely event that you reach the threshold for outbound e-mail, you will receive an error message containing the following information:

ERROR:5.7.1:550 Outbound Mail Refused - YOUR_IP_ADDRESS See


In order to help you secure your home computer, we suggest that you do the following:

Check to insure the your computer contains no viruses, check to insure that you are connected to the internet, check to you have no spyware or other utilities that may be causing email being sent from your computer without your knowledge.

If you have any further question regarding our email policies, please contact customer service at 1-888-676-4501 between the hours of 8am to 5pm Monday - Friday and Saturdays 9am till noon.

Thank you,

SonicVibes & Inkonet Networks
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